This contract sets out your rights and responsibilities when you use kinwi.co.nz (our “Platform”), including via any mobile browser or application. The Terms below are a legally binding contract between you and Kinwi Limited (“Kinwi”). The website kinwi.co.nz is operated by Kinwi Limited. Our services (“Services”) consist of everything involved in providing the Kinwi marketplace to users.
Throughout this document, the terms “we”, “us”, and “our” refer to Kinwi. The terms “you”, “your”, “user”, and “visitor” refer to anyone using our Platform, even if you are just browsing our website. Please see our Glossary at the end of this document for further clarification on the words used.
Kinwi offers this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all Terms of Use, including this document, our Privacy Policy, our Selling Policy, and our Prohibited & Restricted Items Policy. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or contributors of content. These Terms of Use and all separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New Zealand. In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use; however, such determination shall not affect the validity and enforceability of any other remaining provisions.
Kinwi provides the Platform for an online marketplace to bring together Kiwi buyers and sellers. In providing this Platform, Kinwi does not participate in the actual sale of items or the transaction itself. Kinwi does not manufacture goods, hold inventory, or deliver items on behalf of our sellers. Kinwi does not act as an agent for either party. Kinwi is a marketplace made up of individual third-party sellers who run their own stores, create their own policies, and are responsible for their inventory, shipments, and complying with the law.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access this website.
Any new features or tools which are added to the current Platform shall also be subject to these Terms of Use. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to the website following the posting of any changes constitutes acceptance of those changes. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. Where examples are provided, they are intended for guidance and are not exhaustive.
You must be 18 years or older to use our Platform: Minors under 18 are only permitted to use our Platform with the consent of a parent or legal guardian, with their appropriate permission and under their direct supervision. You are responsible for any and all activity conducted by a dependent minor on our Platform.
You must reside in New Zealand: Our Platform is currently only available to buyers and sellers located within New Zealand.
Electronic communications: You consent to receiving electronic communications from Kinwi (including all legal terms and legally required disclosures). This covers all messages, including the Terms, Policies, and user agreements applicable to your use of our Platform, billing statements, transaction information, privacy disclosures, tax statements, and other legal documents. You also consent that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper. We will generally communicate using the email address listed in your Kinwi account, but may also post announcements on our website and/or in a seller’s dashboard. To ensure that you receive electronic communications, you should make sure that the contact information in your Kinwi account is accurate. Kinwi is not responsible for your failure to receive electronic communications if you failed to update your contact information. Please see our Privacy Policy for further information on how we will communicate with you.
You must provide accurate information: It is strictly prohibited to use false information or impersonate another person or company. You agree not to post any content that is false or misleading, or use the Platform in a manner that is fraudulent or deceptive.
Code of conduct: Please be respectful and conduct yourself honestly and in good faith at all times. Respond to email communications promptly. Do not engage in retaliatory feedback or behaviour. Please make your best endeavours to resolve issues before you place negative feedback. Do not spam previous buyers or sellers.
Use appropriate language & content: Whether you’re listing items, writing reviews, or communicating with other users on Kinwi, discrimination and hate speech are strictly prohibited. Kinwi prohibits the use of our Platform to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against people based on the following personal attributes: race, colour, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, or disability. Hate speech occurs when violent, offensive, derogatory, or demeaning language is directed at a person or group based on one or more of these protected attributes. You agree that you will not post any content that is offensive, that infringes someone else’s intellectual property rights, or that violates our Prohibited & Restricted Items Policy.
Your account: You will need to create an account with Kinwi to use our seller service, but this is optional for buyers. You are solely responsible for any activity on your account, so it is vital that you keep your account password secure. You are responsible for any and all account activity conducted by a dependent minor on your account. You must maintain and update your personal and account information to ensure it is always current and correct.
Copyright: We grant you a limited, non-exclusive, non-transferable, and revocable licence to use our Platform in accordance with our Terms. We retain all of our intellectual property rights, including our rights in the software and source code used. You agree not to adapt, reproduce, store, distribute, duplicate, publish, create derivative works from, commercialise, or on-sell any information obtained from our Platform, or exploit any part of our Platform without express written permission from us.
Respect our Platform: You agree not to interfere with, or try to disrupt our Platform, for example by distributing a virus, worm, or other harmful computer code, or by sending excessive automated requests to our Platform. You agree not to crawl, scrape, or spider any page of our Platform or reverse engineer or attempt to obtain the source code of the Platform (including both Kinwi Intellectual Property and Seller Content) without our express permission.
Personal information: You agree that we may disclose your personal information in accordance with our Privacy Policy, including your name and contact details to complete a transaction, as well as any transactional records, site interactions, or other relevant information as stated in that Policy.
You agree to comply with applicable laws: These may include, but are not limited to: the Fair Trading Act 1986, the Consumer Guarantees Act 1993, the Harmful Digital Communications Act 2015, the Copyright Act 1994, and the Trade Marks Act 2002.
Your suggestions and ideas to improve our Platform are appreciated! These are considered non-confidential and non-proprietary to you. You grant us a non-exclusive, royalty-free, irrevocable, sub-licensable, perpetual licence to use and/or publish those suggestions and ideas for any purpose, without compensation to you.
We reserve the right to refuse service to anyone, for any reason, at any time. A breach or violation of any of our Terms will result in an immediate termination of your access to our services.
Items you purchase: You understand that Kinwi does not manufacture, store, or inspect any of the items sold through our Platform. We provide the Platform to connect buyers and sellers in New Zealand, and you acknowledge that items listed in our online marketplace are produced, listed, and sold directly by independent sellers. Therefore, Kinwi cannot and does not bear any liability or responsibility for the safety, quality, or legality of any items listed on the Platform, or for the accuracy or truth of any listings. Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release Kinwi from any liability for guarantees or assurances that a seller has made regarding an item they have listed, including any implied warranties. We cannot guarantee or warrant that any item listed on our Platform will meet your requirements or expectations. All transactions and other contact between you and other users are entirely at your risk. In any transaction, your legal relationship is with the seller, not with Kinwi.
Content you access: You may come across materials that you find offensive or inappropriate while using our Platform. We make no representations concerning any content posted by users on our Platform. Kinwi is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by users on our Platform. We cannot guarantee or warrant that any information posted on our Platform, including feedback, is error-free or reliable. You release us from all liability relating to that content.
People you interact with: You can use our Platform to interact with other individuals, either online or in person. However, you understand that we do not screen users of our Platform, other than to meet certain compliance and legal obligations, and you release us from all liability relating to your interactions with other users. We take no responsibility for any misconduct of our users. For example, we are not liable if: a person has registered under false pretences and has attempted to defraud you; a seller does not have the right to sell an item; or a buyer fails to complete a transaction. Please exercise caution and good judgement in all interactions with others, especially if meeting someone in person.
Third-Party services: Our Platform may contain links to third-party websites or services that we do not own or control, or that are not affiliated with us (for example, links to social media or New Zealand legislation). You may also need to use a third party’s product or service in order to use some of our Services (such as a compatible mobile device). When you access these third-party services, you do so at your own risk. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Third parties may require you to accept their own terms of use. Please review carefully the third party’s policies and practices and make sure you understand them before engaging in any transaction. Kinwi is not a party to those agreements; they are solely between you and the third party. Complaints, claims, concerns, or questions regarding third-party products should be directed to that third party.
Accuracy, completeness, and timeliness of information: We are not responsible if information made available on this Platform is not accurate, complete, or current. The material on this Platform is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Platform is at your own risk. This Platform may contain certain historical information, which is necessarily not current and is provided for reference only. For example, our links to New Zealand legislation may be outdated if the legislation is amended. We reserve the right to modify the contents of this Platform at any time, but we have no obligation to update any information on our site.
Warranty: You understand that our Platform is provided “as is” and without any kind of warranty (express or implied). We work hard to ensure the security and performance of our Platform, but we do not guarantee that it will be 100% secure, uninterrupted, or error-free. You use the Platform solely at your own risk. We expressly disclaim any warranties of title, non-infringement, merchantability, and fitness for a particular purpose, as well as any warranties implied by a course of performance, course of dealing, or usage of trade. We will do our best, but we do not guarantee that: the Platform will be secure or available at any particular time or location; any defects or errors will be corrected; the Platform will be free of viruses or other harmful materials; or the results of using the services will meet your expectations. To the maximum extent permitted by law, you assume full responsibility for any loss or damage resulting from your use of our Platform. In no case shall Kinwi, our directors, employees, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured using the service. We will not be liable for anything outside of our reasonable control. Any information or advice that we may provide regarding or during your use of our Platform is subject to these disclaimers and will not create any warranty that is not expressly stated in these Terms.
Indemnification: If Kinwi is subject to legal action because of something that you did, you agree to defend and indemnify us. To the fullest extent permitted by law, neither Kinwi, nor our employees, directors, or service providers, shall be liable to you for any lost profits or revenues, or for any consequential, incidental, indirect, special, or punitive damages arising out of, or in connection with, the Platform or these Terms. You agree to indemnify, defend, and hold Kinwi, our directors, and employees harmless from any legal claim or demand (including reasonable legal costs) that arises from your actions, your use (or misuse) of our Platform, your breach of the Terms, or your infringement of someone else’s rights. You agree to indemnify us and hold us harmless against any claim made by yourself or any third party that is in any way related to: your access to or use of our Platform; your failure to complete a transaction; your sale or attempted sale of a prohibited item; your breach of these Terms; or any content or item that you submit, post, transmit, or make available through our Platform. Your indemnification under this clause covers all losses, damages, or expenses (including legal costs) that we may suffer or incur. We reserve the right to handle our legal defence however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us to execute our strategy.
We reserve the right to discontinue the Platform at any time: Kinwi reserves the right to change, suspend, or discontinue our Platform, at any time, for any reason. We will not be liable to you for any effect this may have, including on your income or your ability to generate revenue through the Platform.
All sellers on our platform are deemed to be “In Trade” as they are crafting, growing, or regularly offering items with the intention of selling them. This gives you, the buyer, full protection under the Fair Trading Act 1986 and the Consumer Guarantees Act 1993. Our payment gateway, Stripe, validates the identity of sellers before they are able to accept credit and debit card payments. Sellers are required to provide valid identification as well as proof of address before they can open a Stripe account to receive payouts.
Disclaimer: Kinwi works on a system of trust. We trust our sellers to be honest and transparent in accordance with our Terms of Use. We cannot guarantee the conditions under which items listed for sale were made. Kinwi is not responsible for any production partners chosen by our sellers. Kinwi does not screen every listing before sellers publish them to our Platform, meaning that from time to time you may come across listings that do not qualify for our marketplace. When sellers register to sell on Kinwi, they agree to follow our policies. It is each seller’s responsibility to make sure their store and its items are compliant with our Policies. Please contact us if you believe a listing has breached our selling policies.
Account: You do not have to open an account to purchase on the Kinwi marketplace; however, we recommend creating one to easily track your orders and open support tickets if any issues arise.
You may open a support ticket by logging into your account and navigating to the Orders page (My Account → Orders). Here you can select the relevant order or sub-order, and click the “Contact Vendor” button to open a support ticket.
Once you submit a ticket they will be listed under the “Seller Support Tickets” on your account page. Here you can easily check for updates, manage status, and reply directly.
If you choose to open an account, please select a secure password and do not share it with anyone. You will be responsible for any unauthorised activity if your account is compromised.
Your responsibilities: You agree to provide current, complete, and accurate purchase and account information for all orders placed on our Platform. Once you complete a purchase, your delivery and contact details are provided to the seller so they can arrange prompt shipping or collection. All payments are processed immediately and securely online via credit or debit card through Stripe. A completed purchase forms a legally binding contract between you and the seller. Please contact us if you experience any difficulties with a transaction and we will do our best to mediate. If a refund is required, it will be refunded back to the original payment method only, to protect against fraud. If this cannot be processed (for example, if your card has expired or your account has closed), we will contact you to determine the most appropriate way to return your funds.
Please ensure details are correct: A buyer is not eligible for a refund if you, the buyer, made an error (for example, if an item is custom-made and you ordered the wrong size or colour, changed your mind, or provided an incorrect delivery address). Every effort is made to display the colours of items listed as accurately as possible, but we cannot guarantee that your monitor or screen display of any colour will be completely accurate. If exact colour matching is important, we suggest contacting the seller prior to purchase.
Safety: Kinwi maintains records associated with transactions only and never passes sensitive payment details, such as full card numbers or bank account details, to sellers. Sellers only receive the delivery and order details necessary to fulfil your order. Kinwi’s Privacy Policy explains further how we handle user information. While we do not pre-screen every listing on Kinwi, we trust our sellers to follow our Terms of Use and not list prohibited, stolen, unsafe, or offensive items. Please notify us immediately if you notice a listing that should not be on our Platform.
Feedback: We appreciate your feedback on sellers and their items, as it helps guide other buyers to make informed choices. It also helps Kinwi ensure our sellers are meeting community standards. Please be honest, considerate, and constructive, and recognise the value of positive feedback. Your feedback must not contain offensive or defamatory language.
Paying by credit card: While we facilitate payments by credit and debit card, our payment gateway, Stripe, processes transactions directly between buyer and seller, and Kinwi is not involved in handling card funds directly. Sellers are responsible for issuing refunds where appropriate. Stripe has robust fraud detection systems in place to reduce risk. Please see further information under “Payment gateway” below.
Our payment gateway enables sellers to securely accept online credit and debit card payments from buyers in the Kinwi marketplace. We have chosen Stripe as our payment gateway due to its advanced, industry-leading security features.
Stripe Radar uses sophisticated machine learning trained on transaction data from millions of global businesses to detect and prevent fraud. It continuously analyses every payment processed, assessing risk levels and automatically blocking high-risk transactions. Stripe’s algorithms adapt rapidly to shifting fraud patterns. Radar even monitors for fraudulent activity after a transaction has taken place (for example, if subsequent card activity indicates the card details were compromised or if an alert is received from the card network).
Stripe is fully PCI-DSS Level 1 compliant (the highest standard in the payments industry). With Stripe Elements hosted input fields, your sensitive card data is sent directly to Stripe’s secure servers without ever touching or being stored on Kinwi servers. Stripe enforces HTTPS across all services using TLS encryption and HSTS. All card numbers are encrypted at rest with AES-256. You can read more about Stripe’s security measures and view Stripe’s Privacy Policy on their official website.
Disclaimer: Kinwi facilitates the Stripe payment gateway solely to enable secure online card transactions. Kinwi does not participate in the sale itself and does not act as an agent for either party. Kinwi makes no warranty that the payment gateway will be uninterrupted, error-free, or meet every user’s specific requirements. Kinwi accepts no responsibility or liability for any misconduct, fraud, or errors by users or third parties involved in a transaction. From time to time, Stripe’s fraud protection algorithms may decline a legitimate card. In these situations, buyers may need to use an alternative card or contact their bank. Kinwi is not liable for incorrectly declined transactions. Kinwi reserves the right to decline or refund transactions that appear high-risk, fraudulent, or in violation of Kinwi’s Terms of Use.
Detailed terms for sellers are covered in our Selling Policy, which forms an integral part of these Terms of Use.
Anyone opening a seller store on the Kinwi marketplace is deemed to be “In Trade”. This gives buyers confidence and guarantees protection under the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.
Kinwi users agree to conduct themselves in good faith and to respond promptly to all communications regarding any dispute.
Disputes with Other Users
If you find yourself in a dispute with another user of our Platform, we encourage you to message the other party first to try to resolve the matter amicably. If you are a seller, act responsibly and promptly to address any product faults within a reasonable timeframe (other than those caused by misuse) or offer a suitable replacement or refund.
Buyers and sellers who are unable to resolve a dispute related to a transaction on our Platform may contact us for mediation assistance. Kinwi will attempt to help you reach a resolution in good faith, based on our policies and at our sole discretion. However, we cannot make legal determinations or court judgements, and Kinwi is not obligated to resolve disputes. Please remember that Kinwi is not a party to the contract between buyer and seller. We encourage buyers and sellers to communicate directly and make genuine attempts to resolve issues before posting negative feedback or raising a formal dispute.
We will review your situation, and if you meet the eligibility criteria, we may assist with a refund if an item:
• Has not been delivered by the seller (“non-delivery”)
• Is materially different from what was described in the listing (“not as described”)
• Has stopped functioning as intended within a reasonable timeframe (“faulty goods”)
Please provide clear photos showing the condition of the item, proof of purchase, and any tracking details. We will assess what happened under the principles of the Consumer Guarantees Act 1993, Contract and Commercial Law Act 2017, and Fair Trading Act 1986.
Normally, for a “not as described” dispute, you must return the item to the seller. We expect sellers to cover the cost of return shipping for items that are faulty or not as described, and for both parties to cooperate in good faith. Returned items must be sent via a tracked courier service (and for items valued over $250, via signature-required courier).
In complex or unresolved matters, either party may apply to the Disputes Tribunal. Buyers and sellers agree that Kinwi’s mediation advice does not restrict either party’s legal right to refer the matter to the Disputes Tribunal or a court of law. Users authorise Kinwi to share relevant correspondence and evidence with the other party where necessary to resolve the dispute.
Buyers acknowledge and agree that they will not be eligible for a marketplace refund if they have already initiated a credit or debit card chargeback through their card issuer or bank.
You agree to release Kinwi from any claims, demands, and damages arising out of disputes with other users. While we will do our best to mediate fairly, we cannot guarantee a specific outcome.
Disputes with Kinwi
If you have an issue with Kinwi itself, please contact us and we will do our best to resolve your concern promptly and fairly. If we are unable to reach a resolution, either party may seek remedy through the New Zealand Disputes Tribunal or other available legal avenues under New Zealand law.
Pre-owned items may only be offered for sale in our “Kiwiana & Vintage” and “NZ Music, Movies & Books” categories. The condition guide below helps ensure items are accurately described.
“As New” condition
• Books: Looks like a new copy and may never have been read. Cover is undamaged with no marks, dents, or tears. Spine has no creasing and there are no missing or creased pages. The dust jacket is included and intact (if originally issued with one). There are no annotations, underlining, or highlighting in the text, nor any remainder marks.
• Records, CDs & DVDs: Looks new. May never have been played or removed from original shrinkwrap. The case or cover shows no signs of wear and is not cracked or bent. Boxed sets are intact without scratches or dents. Discs and records are free from scratches and smudges.
• Other items: Appears brand-new, unused, and unopened in original packaging with all parts intact.
“Very Good” condition
• Books: Has been read, but remains in very good condition. Minimal wear and tear. The cover and spine are undamaged with no heavy creases or tears. All pages are intact in their binding with none missing. Dust jacket may be absent. No annotations, underlining, or highlighting in the text. May contain a minor remainder mark. Identifying marks inside are minimal (excluding author signatures).
• Records, CDs & DVDs: May have slight wear to the case or slipcover, but only minor marks. No cracking to the jewel case or broken internal teeth. Shrinkwrap may be absent. No scratches or scuffing on the disc or vinyl that affects playback. May have a remainder mark on the barcode.
• Other items: Has had limited prior use and remains in excellent, clean condition.
“Good” condition
• Books: Has been read, but is clean and without major stains. Minor page yellowing or age-toning may be present. Cover shows mild shelf wear around edges; spine may have light creasing. Dust jacket may be absent. Pages may include minimal annotations, notes, or highlighting, but no pages may be missing. Minor creasing or ex-library stamps may be present (which must be stated in the listing).
• Records, CDs & DVDs: Moderate wear to the case, slipcover, or booklet, but case is intact. May have minor surface scuffs or hairline marks on the disc or vinyl, but nothing that affects playback. Box sets may show minor corner wear or dents.
• Other items: Shows moderate wear consistent with normal use, but remains fully functional and in good working order.
“Acceptable” condition
• Books: Noticeably read or worn. May have age-staining or yellowing; dust jacket may be missing or torn. Cover or spine may be marked or creased, but remains fully readable. Any loose pages, misprints, or heavy annotations must be clearly disclosed in the listing. Rare or antique books with heavy edge wear should be described in detail.
• Records, CDs & DVDs: Case may have minor cracks or missing slipcover, but closes securely and holds the disc safely. Discs or vinyl may have visible surface marks or scratches, provided they do not cause skipping or playback failure. Box sets may be heavily worn.
• Other items: Shows visible signs of regular prior use or wear, but remains in working condition.
Your account may be terminated by either party. However, all obligations and liabilities incurred prior to the termination date shall survive termination for all purposes. If you or Kinwi terminate your account, you will lose access to data associated with your account, including your listing content. All active transactions and customer orders must be fulfilled before an account can be closed.
You may contact us to terminate your account with Kinwi at any time. You will remain liable for any outstanding amounts due up to and including the date of termination. Contracts formed prior to termination remain in full force and effect. If you visit our Platform after termination, these Terms of Use will continue to apply to your visit.
We may terminate or suspend your account and access to our Platform without prior notice if we have reason to believe you, your content, or your store violate our Terms or Policies. If we do so, you acknowledge that you have no contractual or legal right to continue using our Platform. We may also warn other users where appropriate. If we do not take immediate action regarding a breach of these Terms, it does not waive our right to act on subsequent or similar breaches.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Use from time to time. You can review the most current version of the Terms of Use at any time by visiting this page. It is your responsibility to check this page periodically for updates.
If we make changes that are material or substantive, we will notify you by posting an announcement on our Platform and/or sending an email to the address on your account. Where substantive changes are made, we will generally provide at least 14 days’ notice before they take effect, allowing you time to review them and decide whether you wish to continue using Kinwi. Your continued use of or access to our Platform following the posting of any updates constitutes acceptance of those revised Terms.
If you have any questions about these Terms of Use, please contact us via our Contact Us page or email us directly at customercare@kinwi.co.nz.
If you experience discrimination or hate speech, or believe a listing violates our Prohibited & Restricted Items Policy, please report it immediately to customercare@kinwi.co.nz and our team will promptly investigate.
Category images displayed across our marketplace are illustrative and may not represent an item currently available for purchase. Some images used are sourced from public domain and Creative Commons platforms, including:
• Flickr.com
• Pexels.com
• Unsplash.com
• Pixabay.com
These images are used solely to represent general categories and inspire crafting ideas.
Content means any listings, text, images, reviews, or other materials you have posted on our Platform.
Item(s) means goods or products offered for purchase or sale through the Kinwi marketplace.
Listing means an item or product listed for sale on our Platform.
Platform means the Kinwi website (kinwi.co.nz) and any associated mobile-optimised web applications through which our marketplace is provided.
Seller includes any person or business opening a store on our Platform and offering items for sale.
Services means all tools, platforms, features, and support provided by Kinwi to users.
Site means our website at kinwi.co.nz.
Store means a seller’s shop or storefront on the Kinwi marketplace.
Terms means these Terms of Use, our Privacy Policy, our Selling Policy, and our Prohibited & Restricted Items Policy.
User means anyone using our Platform for any reason, whether registered or not.
Visitor means anyone browsing our Platform.
We, us, our, and Kinwi refer to Kinwi Limited.
You, your, user, and visitor refer to you, the individual or entity accessing our Platform.
